Accessibility Statement for Career Compass Australia
This image represents the universal symbol for accessibility, indicating our commitment to inclusivity.
Career Compass Australia is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and adhering to the accessibility guidelines and standards. Our goal is to provide a website that is accessible to individuals with disabilities, including those with visual, auditory, cognitive, and motor impairments.
We believe everyone should have equal access to information and opportunities. As such, we strive to make our website content accessible to the widest possible audience, regardless of technology or ability. We are dedicated to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.
Measures to Support Accessibility
Career Compass Australia takes the following measures to ensure accessibility of our website:
- Ongoing Accessibility Training: Providing continuous training to our staff on accessibility best practices.
- Regular Accessibility Audits: Conducting regular audits of our website to identify and address accessibility issues.
- Assistive Technology Compatibility: Designing our website to be compatible with assistive technologies, such as screen readers and screen magnifiers.
- Alternative Text: Providing alternative text for all images and non-text content.
- Keyboard Navigation: Ensuring that all website features are accessible using a keyboard.
- Clear and Simple Language: Using clear and simple language to make our content easy to understand.
- Sufficient Color Contrast: Ensuring sufficient color contrast between text and background.
- Adjustable Text Size: Allowing users to adjust the text size to meet their needs.
- Form Labeling: Properly labeling all form fields to make them accessible to screen readers.
- Video Captions and Transcripts: Providing captions and transcripts for all videos.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Career Compass Australia is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We are actively working to bring all areas of the site up to the same level of overall accessibility.
Accessibility Features of Our Website
Our website includes the following accessibility features:
- Semantic HTML: Using semantic HTML elements to provide a clear structure for screen readers.
- ARIA Attributes: Implementing ARIA attributes to enhance the accessibility of interactive elements.
- Skip Navigation Link: Providing a "Skip to Content" link to allow users to bypass the navigation menu.
- Responsive Design: Ensuring that our website is responsive and accessible on all devices.
- Keyboard Accessible Forms: Making sure all forms are fully navigable and operable via keyboard.
- Clear Focus Indicators: Implementing clear focus indicators for keyboard navigation.
- Consistent Navigation: Maintaining consistent navigation throughout the website.
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen Readers: NVDA, JAWS, VoiceOver
- Screen Magnifiers: ZoomText, Magnifier
- Speech Recognition Software: Dragon NaturallySpeaking
- Keyboard Navigation: Standard keyboard controls
We regularly test our website with these assistive technologies to ensure compatibility and usability.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Officer: Amelia Stone
Email: accessibility@careercompassaustralia.com.au
Phone: (03) 9000 1234, Extension 711
Postal Address: Level 2, 100 Queen Street, Melbourne VIC 3000, Australia
We try to respond to feedback within 5 business days.
Reporting Accessibility Issues
If you encounter any accessibility issues while using our website, please provide the following information when contacting us:
- The URL of the page where you encountered the issue.
- A description of the accessibility issue.
- The assistive technology you were using (e.g., screen reader, screen magnifier).
- Your operating system and browser.
This information will help us to quickly identify and resolve the issue.
Assessment Approach
Career Compass Australia assesses the accessibility of our website using the following approaches:
- Self-Evaluation: Regular self-evaluation of our website to identify and address accessibility issues.
- Third-Party Audits: Periodic audits conducted by independent accessibility experts.
- User Testing: Conducting user testing with individuals with disabilities to gather feedback and identify areas for improvement.
- Automated Testing Tools: Utilizing automated testing tools to identify common accessibility issues.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with our management team. Please send your complaint in writing to:
Attention: CEO, Career Compass Australia
Address: Level 2, 100 Queen Street, Melbourne VIC 3000, Australia
We will investigate your complaint and provide a written response within 30 days.
You also have the right to lodge a complaint with the Australian Human Rights Commission if you believe you have been discriminated against on the basis of disability.
Legal Basis
Career Compass Australia's commitment to accessibility is based on the following legal frameworks:
- Disability Discrimination Act 1992 (Cth): This Australian law prohibits discrimination on the basis of disability.
- Web Content Accessibility Guidelines (WCAG): These internationally recognized guidelines provide a framework for creating accessible web content.
We are committed to complying with all applicable laws and regulations related to accessibility.
Exceptions
While we strive to make all content accessible, there may be some exceptions. These exceptions typically involve:
- Legacy Content: Some older content may not fully conform to current accessibility standards. We are working to update this content over time.
- Third-Party Content: We may include content from third-party sources, such as embedded videos or social media feeds. We cannot guarantee the accessibility of this content, but we will make reasonable efforts to ensure that it is as accessible as possible.
If you encounter any accessibility issues with legacy or third-party content, please contact us, and we will do our best to provide an accessible alternative.
Accessibility Policy Updates
This accessibility statement will be reviewed and updated periodically to ensure it accurately reflects Career Compass Australia's ongoing efforts to provide an accessible website experience. We encourage you to check this page regularly for updates.
Last Updated: October 26, 2025